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Total Facilities Recruitment Ltd logo

Total Facilities Recruitment Ltd

LocationLondon
Rate A Recruiter R Logo
Google2.4
21 reviews

Industries

Finance & AccountingCall Centres & Customer ServiceHospitality & Food & Beverage

Overview

Total Facilities Recruitment Ltd is a leading specialist recruitment agency based in the heart of the City of London, focusing on the Facilities Management & Building Maintenance Sector.

We have over 50 years of industry recruitment experience, our professional team of consultants work hard to deliver a quicker, a stronger and more efficient service to support your business. Our complete focus in this sector offers both candidates and clients alike, a service tailored to the requirements of the Facilities Management & Building Maintenance Sector.

Total Facilities Recruitment importantly takes the time to listen to you – we endeavor to quickly establish your needs and pride ourselves on being able to deliver a first class service to meet your requirements. We specialise in supplying both temporary and permanent positions at all levels across the UK and offer expertise in the following areas:

  • M&E maintenance & Projects
  • Building Fabric maintenance (Repairs & Lifecycle Services)
  • Catering
  • Cleaning
  • Security
  • Post & Mailroom
  • Refrigeration
  • Health & Safety/Compliance
  • Front of House (Reception and Concierge)
  • Customer Service Centre (Helpdesk)
  • Porterage and Handypersons
  • Waste Management
  • Pest Control
  • Meeting Room & Conference Managemen
  • Energy & Utilities Management
  • Reprographics

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21 reviews

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Reviews

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(21 total)
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21 reviews
Google

Gemma Edwards

Posted 2 months ago
1.0
Significant Issues

Worst company ever do not use they did nothing but under pay me every week they even missed my weeks pay and made me wait till the week after and made it look like I earned double the amount. when I was talking to them telling them how they messed me up my so called advisor was laughing down the phone they have no care for there staff at all these people are fraudulent people don't use them for work. I requested my information to be deleted and a form sent to me so I could de register I'm still waiting for that it's took weeks for my P45 as well they never paid me the under paid hours they under paid me by I had to make so many complaints will never use this company ever again. And for any company that use them to find staff don't bother there fees to buy staff from them are far more extortionate than other agencies

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Lee Hall

Posted 8 months ago
5.0
Outstanding

Excellent pictures

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Sandra Ballantyne

Posted 11 months ago
2.0
Significant Issues

The worst employment agency ever. They give you work which is fine but when it comes to requesting P45 to move agency they don’t get the processed. Give them a wide berth.

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de deola

Posted 28 Jul 2024
1.0
Significant Issues

Working with them is at your own risk, they will NEVER respond to reference request. They are terribly bad. Labour union needs to pay them a visit

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ibe declan

Posted 11 Sept 2023
1.0
Significant Issues

I prefer not to say anything for now 😒

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Michelle Vanessa

Posted 28 Sept 2022
5.0
Outstanding

Isabelle Cowleard is an absolute angel - she’s friendly and very helpful and responds to you in a timely manner. I’ve recommended her to so many other people too!

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Peter Fowler

Posted 12 Nov 2021
1.0
Significant Issues

Still owed money. My agent was Charlie Smith and after my time at the work they offered, I was owed some pay and all of a sudden he stopped replying to emails, he was always away from his desk or sick or busy when I called, Apparently spoke to hiS manager and was told she would sort it, obviously didn't, AVOID. I rang the number given, no answer, shock horror! Update: Had to get ACAS involved. The director even bad mouthed me to them and delayed payment further as if. I eventually got what I was owed. Scummy people.

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Shabnam Khan

Posted 9 Apr 2021
1.0
Significant Issues

Rubbish customer service.

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Rachel Siekiera

Posted 27 Mar 2021
1.0
Significant Issues

Told I had a job , text 0 Friday as should start on the Monday to be told no job as client cut hrs , apparently they known on the Monday, would I have turned up Monday to be turned away , no phone call , do not trust these still advertising jobs as well.

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fabrice rocha

Posted 25 Aug 2020
1.0
Significant Issues

Very unprofessional behaviour. Louise or Kate, imagine you work weekend in a hospital. Sunday evening after work you inform Nicola not going to work on Monday with agency you will be off sick for the week. How would you respond if Nicola text you back to go to work because it is "urgent"? Just try to put yourself in your employees shoes, how would you react? I was shocked, received numerous calls (around15!) I refused to pick up as I would not accept any pressure to go to work and feared I would not be able to keep calm and polite. Employees rights are important even if they work for an agency (I will set up my own business in three months and sadly my experience with you has been very instructive) I had to switch off my phone to try to sleep. On Monday I learned she called my emergency contact. He told me she called numerous times before he picked up her call. Emergency contacts should be used in very specific health and safety emergencies. Not because you are not happy with an employee being off sick. After calling my emergency contact she continued to call me when I switched on my phone to text her a reply about her behaviour. I informed Nicola by text I considered her behaviour to be harassment and also that I will not work anymore with such an agency. She stopped after I gave her a warning. Fortunate I have a good and respectful employer at my hospital where I work part time

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