
TAY Associates
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Overview
Awarded Best Secretarial / PA Recruitment Company in London.
Tay Associates was established in January 1999 and is leading provider of permanent, temporary and fixed term contract EA/Business support staff in London.
From the most corporate to the most creative (and everything in between), many businesses trust Tay with exclusive recruitment agreements. The spectrum of roles we recruit for includes Executive, Personal and Team Assistants, Administrators, Reception and Front of House as well as business support roles across Marketing, HR and Operations.
Our growing team of talented recruiters, consultants and managers are trained and rewarded to focus on quality and investing in long term partnerships. See the careers page of our website for some team member stories and exciting internal career opportunities.
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Google Reviews
74 reviews
Reviews
Trustpilot reviewer
I was contacted out of the blue by a recruiter Ami Flowers regarding a role. Before calling me, she had viewed my LinkedIn profile, which clearly shows that I now run my own business.I was genuinely curious about the opportunity and wanted to understand why I had been approached, especially given my current career direction. During the conversation, however, it became clear that the client was looking for a very specific candidate with recent investment banking experience. I was told they needed a “unicorn” for the role, which made me question why my profile had been targeted in the first place.I sent my CV as requested, explaining my background and that I was open to exploring opportunities that could work alongside as I built my business. After that, I received no acknowledgement or follow-up.The whole experience left me questioning whether there had been any genuine alignment between my profile and the role, or whether this was simply another example of the outdated recruitment approach that often prioritises collecting conversations over creating meaningful connections with candidates.What this interaction reminded me of most is exactly why I left the corporate world behind. The language, the assumptions, and the old-fashioned recruitment style felt disconnected from the way people actually build careers today. Terms like “unicorn candidate” and a transactional approach to people feel outdated. Recruitment needs to evolve and become more human, more thoughtful, and more aligned with modern career paths.I am leaving this review because the interaction genuinely left a bad taste in my mouth. My LinkedIn clearly showed I had launched my own business, so I left wondering whether this was a genuine opportunity discussion or more of a typical recruitment nosey conversation about what I was doing.
Trustpilot reviewer
I had the pleasure of Claire Spencer being my consultant, and I can only say great things about her! She is professional, friendly, brilliantly communicative, super helpful, and kept me in the loop every step of the way through the interview process. Claire clearly knows her craft extremely well, and she really is a cut above! Thanks a million for all your help Claire!
Trustpilot Reviews reviewer
I had the pleasure of Claire Spencer being my consultant, and I can only say great things about her! She is professional, friendly, brilliantly communicative, super helpful, and kept me in the loop every step of the way through the interview process. Claire clearly knows her craft extremely well, and she really is a cut above! Thanks a million for all your help Claire!
Trustpilot reviewer
Claire was incredibly supportive in helping me secure a new role in a field I’m truly passionate about after being made redundant. Thanks to her guidance and dedication, I now work somewhere I genuinely love. I’d highly recommend her to anyone looking for their next opportunity
Trustpilot Reviews reviewer
Claire was incredibly supportive in helping me secure a new role in a field I’m truly passionate about after being made redundant. Thanks to her guidance and dedication, I now work somewhere I genuinely love. I’d highly recommend her to anyone looking for their next opportunity
Trustpilot reviewer
I recently worked with Tay again after a 4 year gap. Annabel and Susanna found me a wonderful placement following my maternity leave, they were so helpful and always on hand to provide advice and guidance. Highly recommended them. Thank you both so much!
Trustpilot reviewer
I've had such a great experience with Tay Associates. My consultant Ami Flowers has been amazing from the start of my temp role. She is quick to respond and always on hand if I have any queries. Highly recommend if you're looking a top quality role in London.
Trustpilot reviewer
Ami Flowers set up an introductory interview call to get me registered to Tay Associates, on Friday 31st October, and on that same day was able to get me an interview with an Investment Banking company for an Executive Assistant role. By Monday 3rd November, I heard back and got the job!None of this would have been possible without Ami, and I will forever be so grateful. I had been job searching since I graduated in June and had been sent countless “we regret to inform you” emails, and Ami was able to get me a job in one day! Could not recommend enough!Would also like to thank Annabel Wedge, as I first came across the EA role on Linkedin from a post she had made. I sent her an email about the role around 6pm and 5 minutes later she called me and told me that once registered with Ami, I would be able to be put forward. Such a dedicated and supportive team, and I am grateful for both of them. I hope to be a candidate of this company for a long time!
Trustpilot reviewer
I’ve had such a great experience working here, and a big part of that is because of my S Consultant, Amy. She’s genuinely one of the sweetest and most understanding people I’ve ever worked with. Amy really takes care of her team & tries to ensure everyone provides the best service to companies whilst ensuring we are also taken care of! Highly recommend this company — especially with leaders like Amy setting such a great example.
Trustpilot reviewer
A huge thank you to Ami Flowers for being such a wonderful consultant. Feeling so grateful as she helped me find my current temp to perm role. Her patience, positivity and all the thoughtful guidance along the way. It's rare to meet someone who combines professionalism with such genuine warmth. I am so thankful our paths crossed.
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