# Straightline Retail Recruitment ## Profile - Verified: no - Claimed: no - City: Maidenhead > **Profile-provided description** > Straight Line Retail Recruitment was formed in October 2009. Well established in both the retail and hospitality sectors we benefit from being run by a team with over 50 years of experience in Retail Recruitment. This allows us to draw on a vast depth of industry experience, contacts and market knowledge. > > The business has old fashioned values, believing that a recruitment company lives and dies by the relationships it fosters. Our role is to act honestly and professionally with our clients and candidates and operate in a straightforward manner at all times. We believe that we can add value to the recruitment process only if we invest the time to develop our relationships, fully understand our client's culture and requirements and treat our candidates as people and not commodities. > > All our potential candidates are treated with honesty and respect from the moment they contact us. We recognise you have skills and attributes that may make you a dream candidate for some clients but a poor fit for others. We appreciate you have aspirations and goals and it's our job to help you realise them. > > As a client you'll benefit from a business that has invested in the latest software and databases but believes that person to person contact cannot be replaced by technology, only facilitated by it. We are prepared to take the time to really understand your business, to act as your representative to the wider market and to ensure that your culture and skill set requirements are accurately and professionally represented. > > Our offices are in Maidenhead, Berkshire but we recruit nationally. ### Industries - General Recruitment ## Ratings - Overall displayed rating: 3.9/5 - Displayed review count: 15 - Google rating: 3.9/5 - Google review count: 15 ## Companies House summary - Status: Unknown ## Public links - [Website](https://straightlineretailrecruitment.co.uk/) - [LinkedIn](https://www.linkedin.com/in/seantomey) ## User-generated opinion ### Google review - Source: Google - Rating: 5.0/5 - Date: 2025-09-24 > User-generated opinion > I'm responding to the review from John Baker. My name is Sean Tomey and I am the owner of the business. Unfortunately Google have made our ability to respond to reviews dependent on verification but made verification impossible so I am replying here. > > We have no record of any John Baker in our database with the exception of a CV application made in May 2016. That Mr Baker is unlikely to have been so disappointed in our service as to take 9 years to recover before complaining about it. I have also checked all our history and deleted files even though we would not delete anything from as recently as 2024/25. > > I can only assume that this is a false review or that this Mr Baker really does have a legitimate complaint about Starline Recruitment and has confused us with them. > > I have worked in recruitment for 35 years. Complaints about what we say and what we do \(particularly when we tell people what we cant do or what they do not want to hear\) are an occupational hazard but hit home nevertheless and it is hurtful to read comments like this. While I freely admit to being honest and straightforward in the way I interact with people, I am not rude and I would never hang up on someone. Nor would anyone else working here. > > That being said I apologize to Mr Baker if he genuinely did interact with our business and felt badly treated. ### Google review - Source: Google - Rating: 1.0/5 - Date: 2025-01-09 > User-generated opinion > I recently received an unsolicited phone call from a representative of Straightline Retail Recruitment, who, based on other reviews, may be the owner. The interaction was disappointing and unprofessional from the start. Although my CV is available on platforms like Indeed and CV Library \(a standard practice for job seekers\), the caller seemed more interested in being confrontational than helpful. > > He claimed my profile matched a job opportunity but provided little to no information about the role itself. Throughout the conversation, he exhibited an unprofessional demeanor, overtaking me, and even belittling my current job. \( I suggest he consider improving his communication skills\) his behavior seemed entirely unsuitable for a recruitment professional. Instead of addressing my concerns, he abruptly hung up. > > This experience left me feeling bewildered and disrespected, and I see from other online reviews that I am not alone in this. It is disheartening to encounter such hostility from someone in a professional role. The caller even challenged my reasons for being open to new opportunities, dismissing my explanation as inadequate for having my CV on a job board. The audacity and lack of professionalism were shocking. > > I would not recommend Starline Retail Recruitment to anyone based on this encounter. A recruiter’s role is to support and guide candidates, not to create a hostile and uncomfortable environment. ### Google review - Source: Google - Rating: 5.0/5 - Date: 2024-04-09 > User-generated opinion > I was contacted by a guy called Nigel. He was so helpful and informative and went above and beyond to help me. Even when we came across a few hiccups he did everything he could to help me. Could not have asked for any better customer service\! He is a credit to the team\! ### Google review - Source: Google - Rating: 5.0/5 - Date: 2021-11-17 > User-generated opinion > I’ve been working for the retail industry for almost 15 years, and I have to say that for the very first time I have felt an incredible commitment and professionalism from a recruiter. Thanks to Sean and all his advices, feedback and communication I will start a new position in a couple of days. > I have to say that I’ve never felt such trust, felt valued as a profesional as much as I felt with Sean. > I’m very confident that this is going to be a great experience thanks to the helpless effort received. > Thanks again Sean\! ### Google review - Source: Google - Rating: 5.0/5 - Date: 2021-11-17 > User-generated opinion > Sean at Straightline has been an amazing recruiter, bridging that gap between employer and applicant. There wasn’t a time that I rung him where he either couldn’t answer or wasn’t able to find an answer for me. I always felt that the support was there and that helped me greatly during the process. ### Google review - Source: Google - Rating: 4.0/5 - Date: 2020-03-24 > User-generated opinion > Great people, offering the right support during my job search. I didn't get the job through them but Sean stayed in contact and offered valuable feedback. ### Google review - Source: Google - Rating: 5.0/5 - Date: 2020-03-06 > User-generated opinion > So refreshing to get a guy who “gets it”\! Loved the handful of handpicked bulls eyes candidates. Absolute pleasure. ### Google review - Source: Google - Rating: 5.0/5 - Date: 2020-03-06 > User-generated opinion > They know exactly what we need and get it for us. Straight to the point\! What a great business model. Quick, efficient and high quality\! Thank you\! ### Google review - Source: Google - Rating: 5.0/5 - Date: 2020-03-05 > User-generated opinion > Great recruitment agency\! Sean helped me no end finding my current role. Professional, helpful, approachable and knowledgeable. Best recruiter And agency I’ve ever come across. ### Google review - Source: Google - Rating: 5.0/5 - Date: 2020-03-05 > User-generated opinion > Very friendly and professional experience. > Very rare to receive the level of communication they gave. > Would recommend. Very impressed and pleased. Canonical HTML profile: [Straightline Retail Recruitment](https://ratearecruiter.net/agencies/straightline-retail-recruitment)